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Solution

AI agents and business process automation

Every business runs on tasks nobody should be doing manually. We deploy AI agents that clear them, with guardrails, logging and a human in the loop by design.

80+ hrs
Weekly admin removed on an intranet build
3 hrs
Daily admin removed for a fitness operator
24/7
Processing without added headcount

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Capabilities

What we build

Workflow agents

Multi-step agents that read inputs, call your systems, make decisions against your rules and report what they did.

Document and data processing

Invoices, timesheets, CVs, specs, orders and contracts extracted into structured, validated records.

Follow-up automation

Automated nurture, reminders, escalation and re-engagement triggered by real behaviour, not static lists.

Guardrails and audit

Approval gates, confidence thresholds, full audit trails and fallbacks when the model is unsure.

Proof

Case studies built and running in production

Real platforms of this type, with ROI highlights.

Internal AI Platform
Professional Services
AI Agents & Automation

AI intranet & business development hub

An intranet with an AI layer covering business development tooling, recruitment data capability and workflow automation.

80+ hours of admin removed each week

ROI highlights

  • Over 80 hours of admin saved per week
  • Institutional knowledge searchable in seconds
Read the case study
Automation & Integration
Staffing & Recruitment
AI Agents & Automation

AI job distribution API

An AI-powered API for job distribution at scale: automated posting and optimisation to reach maximum market potential and drive applications back into ATS environments.

Mass job distribution, applications back to ATS

ROI highlights

  • Maximum market reach without manual posting
  • Applications flowing back into the ATS automatically
Read the case study
View all case studies

FAQ

AI Agents & Automation questions

News & insights

Latest from Switchpoint Software Design

View all articles
Security

Security and Data Governance for AI Software: Access, PII and Logging

How to design row-level access, PII handling and audit logging into an AI system from the ground up, not as an afterthought.

August 17, 2026 6 min
AI Engineering

Building AI software with AI: how delivery timelines collapsed

Using AI across architecture, code, tests and QA changes the economics of custom software. Here is what that means for scope, cost and risk.

August 12, 2026 6 min
ROI

Measuring ROI on an AI Build: The Four Numbers That Matter

Cut through vague AI value claims with four concrete metrics that show whether a build actually paid for itself.

August 4, 2026 5 min
Sales & CRM

Why AI CRMs beat configured CRMs on pipeline velocity

A CRM that stores records is a filing cabinet. A CRM that prioritises, writes and forecasts is a sales multiplier, and the difference shows up in pipeline within weeks.

July 29, 2026 5 min
AI Search

Generative engine optimisation: getting cited in AI answers

Search now has two winners' circles. Ranking is only half the job, the other half is being the source an AI assistant quotes.

July 15, 2026 7 min
AI Engineering

Choosing Your AI Model Layer: Routing, Cost Control and Fallbacks

A practical guide to structuring the model layer of an AI product so it stays fast, affordable and resilient as it scales.

July 7, 2026 6 min
Automation

How we removed 80 hours of weekly admin with an AI layer

The cheapest capacity in most businesses is already on payroll, it is just spent on work an agent should be doing.

June 30, 2026 5 min
Logistics

AI Visibility Across the Delivery Chain: A Logistics Playbook

How logistics and transport operators use AI-powered platforms to see every shipment, exception and driver in real time.

June 24, 2026 6 min
AI Search

Programmatic Landing Pages Done Properly: Intent, Data and Quality Gates

Programmatic pages can drive real search visibility or dilute your site with thin content. The difference is process, not scale.

June 18, 2026 5 min
AI Engineering

From Prototype to Production in Weeks: How Our Delivery Process Works

Software that used to take a year now ships in weeks. Here is the delivery process that makes that possible, step by step.

June 9, 2026 6 min
Construction

Field Service and Construction: Scheduling, Evidence Capture and AI Reporting

Field teams lose hours to paperwork and photo chasing. AI-driven scheduling and reporting tools can give that time back.

May 27, 2026 5 min
Healthcare

AI Software for Healthcare and Care Providers That Respects Clinical Governance

Healthcare and care providers can use AI to cut admin without cutting corners on safety, auditability or clinical oversight.

May 15, 2026 6 min
Automation

AI Intranets: Turning Internal Knowledge Into an Answering System

Most intranets store documents. A good AI intranet answers questions. Here is how to build one that staff actually use.

May 6, 2026 6 min
AI Engineering

Cost of Ownership: What AI-Built Software Really Costs to Run and Maintain

A clear-eyed look at the ongoing costs of software built with AI-accelerated engineering, beyond the initial build price.

April 27, 2026 6 min
Operations

Replacing Spreadsheets: Migrating Operational Processes into a Real Platform

A practical guide to knowing when a spreadsheet has become a liability, and how to migrate it into a proper platform without disrupting the business.

April 14, 2026 5 min
Professional Services

AI for Professional Services Firms: Billable Hours, Document Work and Intake

Where AI genuinely helps professional services firms recover billable time, without touching the judgement clients actually pay for.

April 2, 2026 5 min
Marketplaces

Marketplaces with AI Matching: Solving the Cold-Start Problem

How AI-driven matching can help two-sided marketplaces get past the chicken-and-egg problem of thin early supply and demand.

March 25, 2026 6 min
Sales & CRM

What an AI CRM Should Do on Day One (and What to Leave for Month Three)

A practical sequencing guide for rolling out an AI CRM: the essentials to launch with, and the intelligence to layer in later.

March 13, 2026 5 min
Wholesale

Inventory and Order Systems with AI Forecasting for Wholesale and Distribution

Why purpose-built inventory and order platforms with AI forecasting beat spreadsheets and legacy ERP bolt-ons for wholesale distributors.

March 4, 2026 6 min
Compliance

AI in Regulated Industries: Approval Gates, Audit Trails and Confidence Thresholds

Deploying AI in regulated environments requires more than a good model. Here is how to build in the controls regulators expect.

February 25, 2026 7 min
Portals

Client Portals That Reduce Support Load Instead of Adding to It

A badly designed client portal creates more tickets than it prevents. Here is how to build one that actually cuts support volume.

February 16, 2026 5 min
Staffing

Building a VMS for Staffing Agencies: What Actually Moves Margin

Most vendor management systems focus on compliance. Here is what actually drives margin in a staffing or recruitment VMS.

February 5, 2026 6 min
Data Platforms

Data Platforms First: Why AI Projects Fail Without a Clean Data Layer

Most failed AI initiatives are data problems in disguise. Here is why a proper data platform has to come before the AI layer.

January 28, 2026 6 min
Automation

AI Agent or Automation? A Practical Decision Framework

Not every workflow needs an AI agent. Here is a clear framework for choosing between deterministic automation and agentic AI.

January 19, 2026 5 min
AI Engineering

Why 2026 Is the Year Custom Software Beats Configured SaaS

AI-accelerated engineering has flipped the economics of build versus buy. Here is why custom now wins on cost, speed and fit.

January 8, 2026 6 min

Ready to scope your ai agents & automation build?

Bring the process that makes you money. We will show you what it looks like as software, what it costs and how fast it ships.

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